Is VoIP Right For Your Small Business?
Do you find that your current phone system charges are skyrocketing? Do you and your customers find it difficult to reach your employees when they are working remotely? Then VoIP may be the answer for your small business needs.
So What is VoIP Anyway?
Voice over Internet Protocol allows you to make and receive calls over the internet versus a standard fixed line service. Current phone systems can be upgraded/converted in order to use the internet to make phone calls. VoIP desk phones and modern VoIP phone systems allow for call forwarding, auto attendant and video conferencing whereas older, converted systems may not support such technology as they lack the built in functionality in order to make the features listed above work.
What are the advantages of using VoIP?
Saving Money: By using VoIP, you are choosing to work over your internet connection versus standard phone lines, which in turn saves your business money. Standard phone lines are on the decline with the increased use of fiber cables versus copper cables. In the future this could cause standard phone lines to become obsolete. The cost of using a VoIP system is much cheaper than conventional phone systems due to less costly equipment, less wiring required and cheaper local and international calls. A recent study showed that small businesses that switch over to VoIP can decrease their phone costs by 40%.
Improved Efficiency, Convenience and Productivity: Another advantage to using VoIP is employee productivity. Customers can reach employees, even when working remotely. You can access your VoIP phone system anywhere in the world as long as you have an internet connection using your headset, IP phone or mobile App. Employees can be reached with call forwarding and auto attendant features, as well as receive voice mail and faxes through email. Video conferencing is also an option when using VoIP, so you and your staff can always be accessible and stay visually in touch with other employees and your clients. By giving your employees modern and efficient tools within the workplace, you are empowering them to boost productivity and efficiency.
Easily Relocated: If your company is growing and on the move, VoIP phone service is less costly and easily relocated to your new site. As long as you have an internet connection, your VoIP is relocated and calls will continue, without manual install of standard phone lines to your new site. Also, you get to keep the same numbers, with no added costs.
Is Hosted VoIP Right For My Business? What are the Benefits?
If you want all the features of a big business phone system at half the cost then a hosted VoIP system is right for you. You don’t need to have an IT team within your business to reap the benefits of VoIP. Hosted VoIP services are set up, updated and maintained by the hosted VoIP provider so your business can spend more time on what is important.
So if saving money and improving efficiency is something your company needs, then contact Summit Computer Services today to get a free quote for a hosted VoIP phone system.
